Excelsior Entertainment Forums

Friends of Talaminiatures => Cauldron Born Miniatures => Topic started by: Steel Rabbit on April 06, 2011, 10:38:26 PM

Title: Shipping to Canada?
Post by: Steel Rabbit on April 06, 2011, 10:38:26 PM

Hey all!

I'd love to own me some Cauldron Born Miniatures, however there's no option to ship to Canadia! Any ETA on when/if that'll be remedied?

Thanks!

Title: Re: Shipping to Canada?
Post by: joshuaslater on April 07, 2011, 06:58:47 AM

That's international.  'Just checked. 

Title: Re: Shipping to Canada?
Post by: Steel Rabbit on April 11, 2011, 08:45:19 AM

Quote from: joshuaslater on April 07, 2011, 06:58:47 AM

That's international.  'Just checked. 

Without a doubt. Though we can sometimes fool each other with our similar sounding voices... However, whenever I "check-out" on the Cauldron Born online store, there aren't any Provinces on the "State/Province" drop-down menu.

Title: Re: Shipping to Canada?
Post by: joshuaslater on April 11, 2011, 06:47:33 PM

We got an order off to Belgium okay.  Is your order not going through in the online store?  Please let us know if it's still wonky. 

Title: Re: Shipping to Canada?
Post by: Steel Rabbit on April 12, 2011, 08:31:30 AM

Perhaps I'm confused on how your ordering system works. I added items to my shopping cart, then I clicked "Checkout." Clicking that button brings me to a screen where I have to fill out my shipping address, only there's no option for any Canadian provinces in the drop-down menu.

I didn't see anything screaming "International Orders" or anything like that. Am I missing something?

Title: Re: Shipping to Canada?
Post by: Delthos on April 12, 2011, 11:42:25 AM

I'll bet they used the Checkout with Paypal option and not the checkout.

I see what Steel Rabit is talking about. It appears that only people from the US are worthy of registering on the site! Thankfully I'm American!  ;)  Looks like some work needs to be done to accomodate people in other countries.

For example here's the link to the Register page.

https://shop.cauldronbornminiatures.com/register.sc (https://shop.cauldronbornminiatures.com/register.sc)

There is no option to select another country, which in turn should update the State/Province field to show the States or Provinces for the country selected. It's the same thing on the non-paypal checkout page.

Title: Re: Shipping to Canada?
Post by: joshuaslater on April 12, 2011, 01:11:10 PM

Grrrr!!!  Thom is holding the keys, and it may be a couple days to straighten this out, after April 15th for tax time.  As you know accountants are like the walking dead right now.

I checked one time with him, and we thought it was all good, but obviously it ain't!!!

I'll post in this thread when this gets sorted.  Apologies for any delays.

I've no idea how Belgium worked and Canada doesn't!!

Title: Re: Shipping to Canada?
Post by: T Prime on April 26, 2011, 06:53:24 AM

I made a few adjustments that didn't cause the site to crash ;) so I suspect that everything is fine and in working order.  A quick test run worked fine when I tried it.  Give it a try now and let me know if there is any further international issue.

Thanks.

Title: Re: Shipping to Canada?
Post by: Delthos on April 26, 2011, 10:02:16 AM

That's looking much better! I think your internatioanal customers will be much happier now.

Title: Re: Shipping to Canada?
Post by: T Prime on April 26, 2011, 10:05:53 AM

I am glad.  I honestly thought I had it fixed the first time.  Again, my apologies and my thanks.

Thom