Excelsior Entertainment Forums

Talaminiatures => General Discussions => Topic started by: Jase on March 12, 2010, 11:40:47 PM

Title: The Warstore - how are they?
Post by: Jase on March 12, 2010, 11:40:47 PM

As the title says, how is the Warstore to deal with? I'm thinking of making an order, but would like to know how they rate in terms of customer service, responses, shipping time etc?

Jase

Title: Re: The Warstore - how are they?
Post by: Coil on March 13, 2010, 12:20:31 AM

It's been a while since I've ordered from them now. But I've ordered from them several times over the years with absolutely no problems.

I did buy a really nice mini carrying case from them at Gencon last year.

Title: Re: The Warstore - how are they?
Post by: Doompup on March 13, 2010, 05:38:12 AM

I ordered from them about a couple of years ago, and I don't remember any problems.

Title: Re: The Warstore - how are they?
Post by: T Prime on March 13, 2010, 06:21:06 AM

I do business with them now and also as Excelsior back in the old days.  I found them very personable and responsive both then and now, with a nice selection and great customer service.  I doubt there will be any issue with your order. If you did have any, Neil will make sure it is right.  He also ships pretty quickly if that matters.  Give them a try.

Title: Re: The Warstore - how are they?
Post by: Jase on March 13, 2010, 02:31:16 PM

Thanks for the info, guys.  I was also checking comments on them from www.theminiaturespage.com too, which seem to be in the positive light.

Jase

Title: Re: The Warstore - how are they?
Post by: warzoneD on March 13, 2010, 04:30:00 PM

Fast, cheap shipping, ordered a dozen times, never a problem.

D

Title: Re: The Warstore - how are they?
Post by: Topkick on March 13, 2010, 06:34:37 PM

I have always found them great to order from

Title: Re: The Warstore - how are they?
Post by: Brother Jim on March 13, 2010, 07:26:45 PM

add my voice to the chorus as well.

Title: Re: The Warstore - how are they?
Post by: Spagg on March 15, 2010, 02:55:09 PM

The War Store is great!! I definitely recommend them!

Scott

Title: Re: The Warstore - how are they?
Post by: TwoGunBob on March 16, 2010, 10:46:28 AM

Never had an issue ever. Pretty much one of the good guys in the intarwebs wargaming mercantile business.

Title: Re: The Warstore - how are they?
Post by: Fremen on March 23, 2010, 08:34:45 AM

I just ordered from them yesterday, and already I got an email saying my order was mailed today.  That is superfast!  Communication has also been good, so they are getting a thumbs up from me.

Title: Re: The Warstore - how are they?
Post by: Petru5 on March 23, 2010, 08:57:27 AM

Yeah, they are....

Wait for it....

Capital!  (insert rim shot here)

Seriously, The War Store is a great site and you can't go wrong on the shipping!

Title: Re: The Warstore - how are they?
Post by: Von Koss on March 24, 2010, 07:54:32 AM

They are too good... They make me want to spend more money than I should. ;)

I have made 20+/- orders from them and only one was a little off.  I was able to catch the problem  on the order/e-mail confirmation though and gave them a ring on the phone and they fixed it immediately.  I would like to quickly point out that it may have been the way I explained the primary order and it may have confused them. 

Overall,  The War Store is great and is the first stop I make when buying minis.  Two thumbs up with a great big ol smile. ;D

Title: Re: The Warstore - how are they?
Post by: Fremen on March 24, 2010, 10:16:53 AM

If only they stocked Chronopia and Warzone minis...